the managers and the board have been making adjustments to the count for each reservation window based on what is occurring at the pool (no-shows, etc.). In addition to those adjustments, we are going to enact the following changes, but all existing procedures are still in place:

Starting Monday, July 13, we will be piloting a very limited first come, first served reservation opportunity to be paired with the current reservation system.

Families who were not able to schedule their 3 allotted weekday or single weekend reservations may arrive at the pool 1 hour after the reservation time has begun. Please form a queue so order is known if you arrive early.

The manager on duty will view the available seating as well as the capacity of patrons in the pool, and the manager will allow THREE families/members to enter the pool. More than 3 may be admitted depending on space, but will not be guaranteed. Your names will be documented at the gate for tracing and record review.

If you have made a reservation and arrive after the first hour after the reservation time has begun, you will still be admitted, but table availability may be in question.

If no tables are available, there remains space on the grounds to establish a safe space with appropriate distancing. Please ask for recommendations if needed.

Some reminders: Please be a gracious neighbor! Families who are not able to use their reservations should cancel the reservation online in the WordPress System as early as you can. This will allow other members to book that time slot and be able to use the pool.

While enjoying your time at the pool, please remember that families may bring no more than 2 extra children, who are also pool members, to swim with their family during the reservation. An adult MUST stay at the pool with the children for the duration of the reservation.

Beginning the week of Monday, July 27, 2020, each family will be permitted to reserve three (3) time slots during the weekdays (Monday – Friday). No change to the weekend limit of one (1) reserved time slot during the weekend (Saturday-Sunday). Together this equals a total potential of four (4) time slots per week.

Please keep the following additional items in mind when booking your or your family’s reservation(s):

• The reservation for each time slot becomes available one week prior to the slot. For instance, if you wish to book Friday, July 31st at 10am, you should log onto the reservation system around 10am on Friday, July 24^th. If you log on exactly at 10:00am and see the day is red, that is because the slots have not yet become available. Please wait 10 minutes and try again. Due to recent system changes, we’ve seen the timing of the opening of reservations become less variable/more consistent. Members previously refreshing the system caused unanticipated delays in opening the time slot.

• Please refrain from booking multiple time slots in one day. Even if you intend to release all but one back into the system, it will not be available for someone genuinely seeking that time slot as it opens.

• If you do find that you are unable to attend your time slot, please log into the system and cancel your reservation as soon as possible. (If you can’t cancel your reservation, please email the business office ahead of time, preferably 24 hours prior to your reservation.)

• Unlike the rule for children, members may not bring other member adults as their reservation guests. Even when sharing the same table, this undermines the intention of limiting a total head-count on the pool grounds, as usage could be doubled on popular times/days.

If it comes to the attention of a staff member that any of the above rules have or are being violated, that family or individual will be asked to leave the pool grounds. As always, thank you for treating the staff with respect and immediately complying.

It is our hope that in altering the number of slots permitted each week, the members who have voiced difficulty successfully using the reservation system will be able to enjoy the pool this summer. Please also refer to the recent announcement about the current pilot process: managers will permit pool access for 3 member groups, one hour after each time slot opens, and more than 3 if the pool has additional open space. The new reservation limit (4) announced above is in reference to the reservation system, only. There is no current per/week limit for walk ins, but members should not exceed one use per day.

If you have any questions or concerns, please do not hesitate to ask. However, please keep in mind that we are a volunteer board and that we are doing our best to address these novel issues.